Privacy Policy

Privacy Policy

Aginity is a software company providing solutions for analytic management. Our privacy and data protection policies and practices are designed to comply with applicable law and earn and maintain your trust in Aginity. This privacy policy applies to information collected by Aginity at the websites and in applications developed by Aginity. It does not apply to client information collected and maintained with Aginity software in client environments, which may have their own privacy policies. Information obtained from our business partners or collected in connection with our client relationships may be subject to additional requirements of policies other than those outlined here.

Aginity does not distribute or sell any personally identifiable information obtained in connection with the Aginity.com website. All identifying information we collect offline directly, through application usage statistics or through our client relationships is anonymized or de-identified.

Modifications to this policy
This policy was last updated on February 23, 2018. To the extent required by law, we will notify you of material changes to this Privacy Policy, including by posting the most recent version of the Privacy Policy on this Site. Please read this Privacy Policy carefully, as your use of this Site indicates to us that you have read and accept our privacy practices, as outlined in this Privacy Policy. In addition please review our End User Licensing Agreement information in our Applications presented during installation and in the Application itself. By using these Applications you agree to the terms presented in the EULA.

Information Collection
We may passively collect information from you when working with Aginity.com and Aginity applications. This information does not include identifiers such as name, address, or street address. Information we collect through Application usage statistics is anonymized or de-identified, unless collection of that information is explicitly stated within scope of a client engagement. We collect limited personally identifiable information through the Site and Licensing process. This personally identifiable information may include name, email address, company, role and phone number. Your disclosure of such information is required as a condition for accessing certain parts of the Website and receiving certain of the Company’s products and services; however, if you do not wish to access the Web site or use such products or services, you may contact us to delete such personal information.

Accessing and Correcting Personal Information
You may request to review, correct, delete or otherwise modify any of the personal information that you have previously provided to us through the Company’s Web sites and Services. To access, correct, modify or delete your information, please review the “Contacting Us” section below. Requests to access, change, or delete your information will be addressed within a reasonable timeframe.

Use, Sharing and Retention of Information
We use personally identifiable information collected through the Site and Application Registration for the purposes defined at the time of collection, as otherwise described to you and to process requests. We also use your information, as permitted by law, to provide you with information about Aginity, Aginity Products or for other legitimate Aginity business purposes. We use passively collected information for market analysis, to fulfill our obligations under client relationships, to assist product development and for other legitimate Aginity business purposes.

We may share personally identifiable information in anticipation of and in the course of an actual or potential sale or part of our business operations. We may disclose personal information when we believe it is necessary to cooperate with law enforcement or in response to a lawful request by public authorities, including if specifically requested or required, as otherwise permitted by law, to meet national security or other law enforcement requirements, to investigate potentially fraudulent or questionable activities, and for other valid Aginity business purposes. Internally, we may share user and usage pattern information to improve our products, services, and websites. We may also share aggregated information on a limited basis with outside parties for business operating necessities.

We retain personally identifiable information for as long as necessary for its legitimate business purposes and as otherwise permitted by law.

Onward Transfer of Information
We do not transfer your personal data or other information to third parties, except in the case of providing you with requested services from a service provider partner who requires such information to provide you with services. In such instance, such partner shall be required to ensure that it is obligated to handle such information at an equivalent level of protection that we are committed to provide you.

Security
We use reasonable measures to safeguard sensitive personally identifiable information, which measures are appropriate to the type of information maintained and follows the applicable laws regarding safeguarding any such information under our control. In addition, in some areas of our Site, we may use Secure Socket Layer (“SSL”) or Transport Layer Security (“TLS”) encryption technology to enhance data privacy and help prevent loss, misuse or alteration of the information under Aginity control.

We cannot guarantee, however, that your information will remain secure. The Internet by its nature is a public forum, and we encourage you to use caution when disclosing information online. Often, you are in the best situation to protect yourself online. You are responsible for protecting your username and password from third party access, and for selecting passwords that are secure.

Links to Third Party Sites
From time to time, we will provide links to third-party websites, or advertisements will contain links to third-party sites. For example, we may link to a third party who is assisting in or is providing online training services. These links are provided as a service to you. These sites are operated by independent entities that have their own privacy policies. This Privacy Policy does not apply to such other sites or to the use that those entities make of your information. Aginity has no control over the content displayed on such sites, nor over the measures, if any, that are taken by such sites to protect the privacy of your information.

How to Contact Us and Modify Your Information or Preferences
You can always contact us in order to update the personal information you have provided to us, and change your preferences with respect to marketing contacts by emailing us at privacy@aginity.com or if available updating account information online. If you have any other questions about our Privacy Policy, please contact us through our Site, email us at privacy@aginity.com or write us at Aginity, 1007 Church Street, Suite 700 Evanston, IL 60201.

Privacy Shield Framework
Aginity complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. Aginity has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit Privacyshield.gov.

Complaints & Dispute Resolution
We are committed to abide by the terms of this Privacy Policy. Aginity is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC), which has the authority to investigate and enforce issues evolving out of the handling of personal information entrusted to us.

In addition, in compliance with the Privacy Shield Principles, Aginity commits to resolve complaints about our collection or use of your personal information. Aginity has further committed to refer unresolved Privacy Shield complaints to binding arbitration via our U.S.-based, third party dispute resolution provider free of charge here. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit the link above for more information or to file a complaint.

Contacting Us
Questions regarding this Privacy Statement or the information practices of the Company’s Web sites and Services should be directed to Aginity Privacy by emailing us at privacy@aginity.com or writing us at Aginity, 1007 Church Street, Suite 700 Evanston, IL 60201.