AGINITY DRIVES BUSINESS VALUE BY REUSING ANALYTICS
Aginity helps teams deliver consistent analytic results more efficiently to their customers. Analytic teams spend around 80% of their time on preparing and managing data and analytics for analysis. Most of this time is spent finding, recoding or copy and pasting analytic logic they previously used. Aginity provides a unique coding experience that empowers data analysts, data engineers, and data scientists to find, manage, govern, share and re-use rather than recode it. Thousands of companies leverage Aginity products to deliver consistent results faster by understanding the intent and context of code and easily re-use for future work. Customers receive actionable consistent analytic results faster to drive business value.
We are a small naturally curious team that loves working together. We are building a company and products that proves the value of analytics and analytic management. Hypothesizing, testing and measuring results drives everything we do. We are dedicated to our customers, and partner with them to ensure their success because we know their success is central to our success.
ABOUT THIS ROLE
We’re looking for a dynamic Customer Success Operations Analyst to join our fast-growing small company as we look to scale and operationalize our processes. This role will support the effectiveness and efficiency of our Customer Success department with the shared organizational goal of ensuring a best-in-class customer experience.
WHAT YOU’LL DO
As a Customer Success Operations Analyst, you will provide end-to-end operational support for Customer Success team activities, including owning the customer licensing process. In this role, you will also play an integral part in forming the framework for our digital customer success touchpoints and will partner with the Sales, Marketing, Customer Success, and other internal teams to define and analyze key metrics in support of our team processes and internal initiatives.
WHAT WE’LL DO
You’ll get to work with and learn from our repeat entrepreneur founders and the rest of the Aginity team. Our team has experience building, funding, and selling business in the data and analytic industry.
At Aginity, we will make sure that you have what you need to do your job with excellence, including…
ARE YOU THE PERFECT FIT?
You’ll be a great fit for this role at Aginity if you…